I have the privilege of serving as the iLIFE Participant Liaison in northeastern Wisconsin. Participant Liaisons serve consumers in IRIS, Wisconsin’s self-directed supports program. We help consumers in a number of ways, from helping solve payment problems, to getting set up on the iLIFE Portal, our electronic time report system. Being able to serve consumers in the regions they live in allows each Participant Liaison the opportunity to form relationships and understand some of the unique challenges and situations that consumers face.
A common trend that Participant Liaisons see across the board is that caregivers may not always receive their mailed paper checks on pay day. We end up with a high call volume and often confirm that checks have been cut and mailed out, but since we have no way of tracking things through the postal service, we cannot guarantee an exact date that checks will arrive.
The best way for caregivers and employers to guarantee that payments are received on pay day is signing up for direct deposit. This ensures that money goes directly to the caregiver’s account on pay day, while the check stub may still arrive in the mail a day or two later.
It’s understandable that sharing back account information is not for everyone. But, there are options for direct deposit without a home bank. Companies like Visa and MasterCard offer re-loadable money cards/debit cards through places like Walmart that act like a bank debit card (cards available for a small upfront fee and with small monthly service fees).
Encourage the consumers you serve to sign up for direct deposit! There are many stresses on consumers. Direct deposit takes away the worry of wondering when a paycheck will arrive. Setting up auto-payment through direct deposit helps get caregivers paid timely and accurately and helps long-term care programs run more efficiently.
Learn more at iLIFEfms.com.